Digital intake empowers customers to digitally interact with a business using self-service and convenient online options to order online, complete a process like "customer onboarding", submit an inquiry, or provide information instead of contacting or calling the business.
The digital intake could be as simple as contact forms or as complex as doing your tax online.
Most businesses overlook the impact of a bad intake process design, which can result in a poor customer experience and drop-offs.
We assist you in designing a digital intake process based on your targeted audience and business goals to minimize the time and steps and reduce friction and customer frustration during the process.
Get in touch with us today to discuss how we can assist you design and streamline your digital intake process
Companies use multiple systems to handle enterprise and user-facing needs and operations. With that in mind, we build our systems by architecting our technologies to be headless, compasable and interconnected within the internal as well as any external third-party systems.
